If you do not contact technical support regarding an issue for thirty (30) days, the issue is closed. Once you have contacted technical support on an issue, there is no additional charge for repeated contacts on the same issue until that issue is closed. The technician may ask you to open an additional incident if more time is required. Network problems and other system issues may require more time. Phone support incidents have a half-hour (thirty-30 minutes) cap (unless otherwise noted). ![]() Additional support can be purchased on a per-incident basis (see below). Reduced pricing on software version upgradesĪnnual Support includes up to twelve (12) telephone incidents or six (6) total hours of telephone support, whichever comes first.Email capability thru the mail server.Access to software updates and hot fixes. ![]() ![]() Your annual software maintenance subscription includes the following services: Gym Assistant Support Policies Gym Assistant Support – Policy Annual Maintenance Subscription
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |